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Market Conduct Examination Reports

The State Corporation Commission is authorized to examine and investigate insurance institutions under §§ 38.2-1317.1 and 38.2-200 of the Code of Virginia.

The Market Conduct staff performs field and desk examinations on Property and Casualty (P&C) and Life and Health (L&H) insurers. The scope and conduct of the examinations, to the extent practicable, are in accordance with the guidelines and procedures set forth in the Market Regulation Handbook and such other guidelines and procedures as the Commission deems appropriate.

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Company Name	NAIC Code	Type	Order Date
Cigna Health and Life Insurance Company	67369	L&H	8/21/2024
HealthKeepers, Inc.	95169	L&H	6/28/2024
Anthem Health Plans of Virginia, Inc	71835	L&H	6/28/2024
Lemonade Insurance Company	16023	P&C	3/26/2024
Spinnaker Insurance Company	24376	P&C	12/19/2023
Aetna Life Insurance Company	60054	L&H	7/11/2023
Root Insurance Company	10974	P&C	4/28/2023
Farmers Insurance Exchange	21652	P&C	6/8/2022
Mid-Century Insurance Company	21687	P&C	6/8/2022
Truck Insurance Company	21709	P&C	6/8/2022
Selective Insurance Company of America	12572	P&C	3/22/2022
Selective Insurance Company of South Carolina	19259	P&C	03/22/2022
Selective Way Insurance Company	26301	P&C	3/22/2022
Garrison Property & Casualty Insurance Company	21253	P&C	3/03/2022
United Services Automobile Association	25941	P&C	3/03/2022
USAA Casualty Insurance Company	25968	P&C	3/03/2022
USAA General Indemnity Insurance Company	18600	P&C	3/03/2022
Privilege Underwriters Reciprocal Exchange (PURE)	12873	P&C	11/16/2021
Loudoun Mutual Insurance Company	10329	P&C	10/14/2021
Safe Auto Insurance Company	25405	P&C	10/16/2020
Assurance America Insurance Company	11558	P&C	8/21/2020
Dairyland Insurance Company	21164	P&C	8/20/2020
Metromile Insurance Company	16187	P&C	8/20/2020
Peak Property & Casualty Insurance Corporation	18139	P&C	8/20/2020
Group Hospitalization and Medical Services, Inc.	53007	L&H	7/28/2020
CareFirst BlueChoice, Inc.	96202	L&H	7/28/2020
The Travelers Indemnity Company of America	25666	P&C	4/20/2020
Travco	28188	P&C	4/20/2020
Travelers Personal Security	36145	P&C	4/20/2020
HealthKeepers, Inc.	95169	L&H	4/14/2020
Anthem Health Plans of Virginia, Inc.	71835	L&H	4/13/2020
Northern Neck Insurance Company	10196	P&C	4/9/2020
John Hancock Life Insurance Company (USA)	65838	L&H	3/11/2020
Bristol West Casualty Insurance Company	11034	P&C	3/11/2020
Bristol West Insurance Company	19658	P&C	3/11/2020
Erie Insurance Company	26263	P&C	12/19/2019
Erie Insurance Exchange	26271	P&C	12/19/2019
California Casualty Indemnity Exchange (2019)	20117	P&C	11/8/2019
Progressive Advanced Insurance Company	11851	P&C	10/9/2019
Progressive Direct Insurance Company	16322	P&C	10/9/2019
Progressive Gulf Insurance Company	42412	P&C	10/9/2019
Progressive Northern Insurance Company	38628	P&C	10/9/2019
Progressive Universal Insurance Company	21727	P&C	10/9/2019
Coventry Health Care of Virginia, Inc.	96555	L&H	6/21/2019
Coventry Health and Life Insurance Company	81973	L&H	6/21/2019
Liberty Mutual Insurance Company (2019)	23043	P&C	6/6/2019
Liberty Mutual Fire Insurance Company (2018)	23035	P&C	6/6/2019
The First Liberty Insurance Corporation (2019)	33588	P&C	6/6/2019
LM Insurance Corporation (2019)	33600	P&C	6/6/2019
LM General Insurance Corporation (2019)	36447	P&C	6/6/2019
Liberty Insurance Corporation (2019)	42404	P&C	6/6/2019
Rockingham Insurance Company	10214	P&C	12/7/2018
Rockingham Casualty Insurance Company	42595	P&C	12/7/2018
CSAA Affinity Insurance Company	11681	P&C	12/7/2018
CSAA General Insurance Company	37770	P&C	12/7/2018
CSAA Mid-Atlantic Insurance Company	10675	P&C	12/7/2018
Elephant Insurance Company (2018)	13688	P&C	11/1/2018
Liberty Mutual Insurance Company (2018)	23043	P&C	10/2/2018
Liberty Mutual Fire Insurance Company (2018)	23035	P&C	10/2/2018
The First Liberty Insurance Corporation (2018)	33588	P&C	10/2/2018
LM Insurance Corporation (2018)	33600	P&C	10/2/2018
LM General Insurance Corporation (2018)	36447	P&C	10/2/2018
Liberty Insurance Corporation (2018)	42404	P&C	10/2/2018
Agency Insurance Company of Maryland, Inc.	35173	P&C	9/28/2018
The General Automobile Insurance Company	13703	P&C	7/13/2018
MGA Insurance Company Inc.	40150	P&C	7/10/2018
Integon Casualty Insurance Company	27930	P&C	7/10/2018
Integon National Insurance Company	29742	P&C	7/10/2018
National General Insurance Company	23728	P&C	7/10/2018
Mercury Casualty Company	11908	P&C	7/10/2018
American Mercury Insurance Company	16810	P&C	7/10/2018
Direct General Insurance Company (2018)	42781	P&C	4/26/2018
Geico Choice Insurance Company	14139	P&C	4/3/2018
Geico General Insurance Company	35882	P&C	4/3/2018
Geico Indemnity Company	22055	P&C	4/3/2018
Geico Secure Insurance Company	14137	P&C	4/3/2018
Government Employees Insurance Company	22063	P&C	4/3/2018
Geico Casualty Company	41491	P&C	4/3/2018
Geico Advantage Insurance Company	14138	P&C	4/3/2018
5 Star Life Insurance Company	77879	L&H	2/12/2018
Starr Indemnity and Liability Company	38318	L&H	12/4/2017
Kaiser Foundation Health Plan of the Mid-Atlantic States, Inc.	95639	L&H	12/1/2017
United Services Automobile Association	25941	P&C	10/27/2017
USAA General Indemnity Company	18600	P&C	10/27/2017
Garrison Property & Casualty Insurance Company	21253	P&C	10/27/2017
USAA Casualty Insurance Company	25968	P&C	10/27/2017
Genworth Life and Annuity Insurance Company	65536	L&H	10/16/2017
State Auto Property And Casualty Insurance Company	25127	P&C	10/6/2017
American Strategic Insurance Corporation	10872	P&C	12/31/2015
Virginia Farm Bureau Fire and Casualty Insurance Company	26026	P&C	6/14/2017
Virginia Farm Bureau Mutual Insurance Company	26034	P&C	6/14/2017
Virginia Farm Bureau Town and Country Insurance Company	10086	P&C	6/14/2017
State Farm Fire and Casualty Company	25143	P&C	4/12/2017
State Farm Mutual Automobile Insurance	25178	P&C	4/12/2017
UnitedHealthcare Insurance Company	79413	L&H	3/1/2017
Optimum Choice, Inc.	96940	L&H	3/1/2017
MD-Individual Practice Association, Inc.	96310	L&H	2/23/2017
West Virginia National Auto Insurance Company	10911	P&C	2/16/2017
United Concordia Insurance Company	85766	L&H	12/28/2016
American Equity Investment Life Insurance Company	92738	L&H	12/20/2016
Occidental Fire and Casualty Company of North Carolina	23248	P&C	7/01/2014
Safe Auto Insurance Company	25405	P&C	6/2/2016
Equity Insurance Company	28746	P&C	4/14/2016
Universal North America Insurance Company	10759	P&C	4/11/2016
Homesite Insurance Company	17221	P&C	4/11/2016
Jefferson Insurance Company	11630	P&C	2/22/2016
Aetna Life Insurance Company	60054	L&H	9/2/2015
Auto-Owners Insurance Company	18988	P&C	7/2/2015
Owners Insurance Company	32700	P&C	7/2/2015
Bankers Independent Insurance Company	13455	P&C	6/26/2015
Esurance Insurance Company	25712	P&C	6/22/2015
Esurance Property and Casualty Insurance Company	30210	P&C	6/22/2015
Allstate Insurance Company	19232	P&C	6/15/2015
Allstate Indemnity Company	19240	P&C	6/15/2015
Allstate Property and Casualty Insurance Company	17230	P&C	6/15/2015
Stillwater Insurance Company	25180	P&C	6/12/2015
Lancer Insurance Company	26077	P&C	1/5/2015
Omni Indemnity Company	34940	P&C	12/15/2014
Financial American Life Insurance Company	71455	L&H	12/8/2014
Time Insurance Company	69477	L&H	12/8/2014
CMFG Life Insurance Company	62626	L&H	9/26/2014
Nationwide Mutual Fire Insurance Company	23779	P&C	9/25/2014
Nationwide Property and Casualty Insurance Company	37877	P&C	9/25/2014
Primerica Life Insurance Company	65919	L&H	6/18/2014
AssuranceAmerica Insurance Company	11558	P&C	5/19/2014
Victoria Fire and Casualty	42889	P&C	4/9/2014
Monumental Life Insurance Company	66281	L&H	12/11/2013
American Family Life Assurance Company of Columbus	60380	L&H	6/27/2013
Household Life Insurance Company	93777	L&H	5/22/2013
Commonwealth Dealers Life Insurance Company	88374	L&H	3/21/2013
Bankers Life and Casualty Insurance Company	61263	L&H	3/12/2013