Appointment Billing Information

Schedule of Appointment Billing and Payment Due Dates

A $50 per-calendar-day penalty will be imposed for each day the payment is late.
A $35 returned-item fee will be added for any payments returned or not authorized by the bank.

Effective June 3, 2024

• The Bureau of Insurance has moved its payment processing to J.P. Morgan Chase and its affiliated partner Paymentus.
• To facilitate electronic payments, our new Company Identification Number (0000408976) must be provided to your Accounts Payable Department.
• Please ensure that your account does not have an ACH Debit Blocker before making any payments.

Retrieving Invoice and Submitting Payment

1.  Log into the Company Appointment Billing Web Portal using your company’s NAIC # and PIN #.
   • If you do not know your company’s PIN, click “Need PIN?” and the PIN contact name and phone number displays. 
   • If your PIN contact is no longer with the company, you may email BOIPIN@scc.virginia.gov to establish a new PIN contact.
2. Once you’ve entered the portal, look for an OPEN invoice status.
3. If there is an open invoice status, click on the “Pay Online” link and follow the payment instructions.
   • Paying online is the preferred method of payment.
   • If you are unable to pay online, you can submit a check. Click on “Pay by Check” to print a copy of the invoice and send it with your check to the address shown on the front of the invoice.

Update the appointment billing contact address using the Company Address Change Service.

Email us at ApptBillingInquiry@scc.virginia.gov with any questions regarding the payment of the appointment billing invoices.

Questions regarding additions or cancellations of appointments should be addressed by emailing AgentLicensing@scc.virginia.gov.