Access ACA Rate & Form Filing Information

Insurance carriers participating in the Virginia Health Benefit Exchange (HBE) are required to pay a monthly HBE User Fee to the Virginia Health Benefit Exchange. User Fee payments will continue via the BOI Portal until 2024. User Fee payments due for 2024 coverage and beyond will be made through your carrier account on the Carrier Portal. See HBE-2023-00001– User Fee Assessment Order issued June 20, 2023, for fees due in 2024 and beyond.

Verify that you are paying an HBE User Fee invoice before submitting payment. Appointment Billing invoices may also appear in the portal.

Retrieving Invoice and Submitting Payment

1. Log into the Company Appointment Billing Portal using your company’s NAIC # and PIN #.
   • If you do not know your company’s PIN, select “Need PIN?” and the PIN contact name and phone number will display. 
   • If your PIN contact is no longer with the company, you may email BOIPIN@scc.virginia.gov to establish a new PIN contact.
2. Once you’ve entered the portal, look for an OPEN invoice status.
3. If there is an open invoice status, select the “Pay Online” link, and follow the payment instructions.
   • Paying online is the preferred method of payment.
   • If you are unable to pay online, you may submit a check. Your check must be accompanied by a copy of the invoice; print a copy of your invoice by selecting “Pay by Check.”

Update the HBE Billing contact address using the Company Address Change Service.

Email us at HBEUserFee@scc.virginia.gov or call us at 804-371-1532 with any questions regarding the payment of the HBE User Fee invoices.

Effective June 3, 2024

• The Bureau of Insurance will be moving its payment processing to J.P. Morgan Chase and its affiliated partner Paymentus.
• To facilitate electronic payments, our new Company Identification Number (0000408976) must be provided to your Accounts Payable Department.

Company Assessments are due March 1 pursuant to Chapter 4 of Title 38.2 of the Code of Virginia.  Penalties may apply.

Submit an Assessment and Payment

1. Complete the Assessable Premium Questionnaire and Worksheet to determine specific assessments that are required. 
2. Log into the Company Assessment Filing Portal to submit the filing and payment. 
   • To avoid potential software problems, please do not open multiple sessions of the portal or open it in multiple browsers. 
   • The portal will time out if you are idle for 15 minutes.

Current Assessment Rates

*Assessment Order

Update the company assessment contact address using the Company Address Change Service.

Email us at BOIAssessmentFiling@scc.virginia.gov or call us at 804-840-7210 with any questions regarding the filing and payment of assessments.

This page lists the filings that you may need during the lifecycle of your out-of-state LLC. We encourage you to file online to save time and prevent processing errors.