COVID-19 Procedures: All business with the Commission should be through electronic filing systems, email, or by telephone. For public health safety, in-person visits to SCC offices are suspended. Filings or other deliveries are permitted by drop off at main entrance. On-site staff is minimal and processing of such deliveries may be delayed.
Information & Enrollment
A Special Enrollment Period (SEP) is now open for enrollment in health plans through August 15, 2021. New cost savings are now available. For details on the American Rescue Plan please see this FAQ. You can submit a new application or update an existing one on HealthCare.gov. If you are currently enrolled, you can change to any available plan in your area. For this SEP, no proof of a qualifying event is required. For more details please see the FAQ linked below. Visit CoverVA to find free personalized help with enrollment from local assisters. Small business health insurance is also available. Details about the Virginia Health Benefit Exchange can be found in our FAQ (English, Korean, Spanish, and Vietnamese).
Your input about the Virginia Exchange is important. We want to hear from you! Public comments may be sent to the Virginia Exchange at Stakeholderfeedback@scc.virginia.gov.
- Availability of free or low-cost plans
- Doctors and hospitals covered under available plans
- Eligibility to get or change coverage
- Low Cost Health Insurance Guidance
- Plans and prices in your area and quality ratings
- Tips on picking a plan
- Rate changes and medical loss ratios
- Appeal a Marketplace decision.
- Appeal a SHOP decision.
- File a SHOP employee complaint.
- File a complaint or discuss an issue with a Bureau of Insurance Consumer Services Representative.
- Appeal an adverse decision with the Office of the Managed Care Ombudsman.
- Check qualifications for an Independent External Review.
SHOP plans are options for small employers to provide health and/or dental insurance to their employees. Visit the Bureau of Insurance for a list of companies that offer SHOP plans. Visit the Federally-facilitated SHOP for resources on SHOP coverage. Details about the Small Business Health Options Program (SHOP) can be found in our FAQ (English, Korean, Spanish, and Vietnamese).
Navigators, CDOs, CACs, Agents, and Brokers can visit the assisters section of our Health Benefit Exchange page for information on compliance, standards, and training. Call 804-371-9631 or email Assisterprograms@scc.virginia.gov with any questions.
View the ACA Rate and Form Filing Information page for guidance around filing requirements, timelines, and product checklists.Carriers new to Virginia are encouraged to view the application information. Call 1-800-552-7945 or email BureauOfInsurance@scc.virginia.gov with any questions.