SCC News


Information Resources Division: 804-371-9141



Get updates on the latest in Utility, Financial, and General news


RICHMOND – Angela L. Navarro was sworn in today as the 37th commissioner of the State Corporation Commission (SCC). Navarro was appointed by Governor Ralph S. Northam to complete the unexpired term of Mark C. Christie who became a member of the Federal Energy Regulatory Commission on January 4, 2021.

Prior to being appointed to the Commission, Navarro served as Deputy Secretary of Commerce and Trade under Governor Northam, where she worked on housing, small business, economic development, and energy policies.

She has also served as Deputy Secretary of Natural Resources for Governor Northam and Governor Terry McAuliffe. In that role she advised each administration on land conservation, energy, and environmental policies.

Before entering government service, Navarro practiced law with the Southern Environmental Law Center. She led the organization’s energy efficiency practice across a six-state southeastern region and was the organization’s lead attorney on energy matters in Virginia.

Navarro holds degrees in business and English from the University of Florida and a law degree from Georgetown Law.

The other two SCC commissioners are Judith Williams Jagdmann, the current chair, and Jehmal T. Hudson who was also appointed by the Governor and took office in July.

The Commissioners serve six-year terms. Both appointments are subject to confirmation by the Virginia General Assembly during its 2021 legislative session.

Established in 1902, the SCC's authority encompasses utilities, insurance, state-chartered financial institutions, securities, retail franchising, railroad safety, and underground utility damage prevention. The Commission also serves as the Commonwealth's central filing office for all entities formed or registered under Virginia corporate law.


Contact: Ken Schrad, 804-371-9858

RICHMONDJehmal T. Hudson  became the 36th commissioner of the State Corporation Commission (SCC) on Monday, July 6. Hudson was appointed by Governor Ralph S. Northam on June 9th to a vacant Commission term that began on February 1.

Before being appointed to the Commission, Hudson, 49, served as vice president of government affairs for the National Hydropower Association. For more than a decade, he served in a variety of roles at the Federal Energy Regulatory Commission (FERC), including director of government affairs.

Hudson earned his law degree from the Vermont Law School and obtained his undergraduate degree from Adelphi University.

The other two SCC commissioners are Mark C. Christie, the current chair, and Judith Williams Jagdmann. The Commissioners serve six-year terms.

Established in 1902, the SCC's authority encompasses utilities, insurance, state-chartered financial institutions, securities, retail franchising, railroad safety, and underground utility damage prevention. The Commission also serves as the Commonwealth's central filing office for all Virginia and foreign corporations, limited liability companies, general and limited partnerships, and business trusts that are authorized to transact business in Virginia.

Contact: Ken Schrad 804-371-9858

RICHMOND - The State Corporation Commission’s (SCC) Bureau of Insurance reminds Virginians that health insurance options are available if they have recently been laid off or lost health insurance benefits through their employer.

“Loss of a job doesn’t have to mean loss of health insurance coverage,” said Virginia Insurance Commissioner Scott A. White. “In light of the rapidly evolving coronavirus (COVID-19) developments, it’s especially important to have health insurance now because most comprehensive health insurance plans, as well as Medicare and Medicaid, are providing increased benefits and coverages related to coronavirus testing and treatments that may be cost-prohibitive for individuals without health insurance.”

Health insurance coverage options are as follows:

  • Virginians can apply for an individual plan through the health insurance marketplace under the federal Affordable Care Act (ACA). Although open enrollment runs from November 1 – December 15 each year, special enrollment periods (SEP) are available for people who may have recently lost their employer-sponsored health insurance coverage or certain other qualifying life events. You can apply for the SEP within 60 days before you know your coverage will end and within 60 days from the date you lost coverage. To learn more, visit Keep in mind that your coverage may not begin immediately. Marketplace plans go into effect the first day of the month after your job ends.
  • If you have already lost your job, you may be able to extend your health insurance coverage through the Consolidated Omnibus Budget Reconciliation Act (COBRA) for up to 18 months after you lose your job. Typically, employers with at least 20 full-time employees are required to offer COBRA coverage. If you opt in to coverage through COBRA, your health plan and health benefits remain the same, but you would be responsible for the entire cost of your coverage, plus an administrative fee. In most cases, you have 60 days to enroll upon receiving notice of eligibility for COBRA coverage. Once you opt in to COBRA coverage, you cannot switch to a plan through a health insurance marketplace until ACA open enrollment begins in November or until COBRA coverage ends in 18 months.
  • Since losing your job is a qualifying event, you may also be able to get health insurance coverage through a spouse or other family member’s employer-sponsored insurance plan. Individuals younger than 26 may be able to join a parent’s employer-sponsored plan. Keep in mind that you have 30 days from the time your previous employer stops paying for your insurance to enroll in your family member’s plan.
  • Other options include short-term, limited duration health insurance plans, discount health plans and health care sharing ministries. Commissioner White cautions that, while these plans may be less expensive than coverage through marketplace plans or COBRA, they may not offer the same consumer protections and coverage. They are not subject to ACA rules and often cover less than ACA-compliant marketplace plans. In addition, they may deny eligibility for coverage or exclude services because of pre-existing conditions and may apply dollar limits on the amount they will pay.
  • Depending on your circumstances or income level, you may qualify for other assistance, such as Medicaid or Family Access to Medical Insurance Security. In Virginia, the Medicaid program is administered by the Department of Medical Assistance Services. When applying for health insurance coverage through the ACA marketplace (, it will provide you with information on this program if you qualify. For more information concerning Virginia Medicaid programs, visit or call 1-855-242-8282.

Before signing up for any health insurance plan, the Bureau of Insurance encourages Virginians to carefully consider what health care services you and your family need. According to Commissioner White, "not all health plans are the same, and some are not insurance." He encourages Virginians to protect themselves when shopping for health insurance by fully understanding the coverage, costs and protections before they sign up for any health plan. When comparing options, Commissioner White encourages Virginians to consider healthcare provider networks, premiums, deductibles, annual coverage limits, co-pays, coinsurance, out-of-pocket limits and any exclusions (for example, exclusions based on pre-existing conditions). If you have questions, the Bureau of Insurance can help.

For more information, contact the Virginia Bureau of Insurance toll-free at 1-877-310-6560 or online at or see You also can compare plans using the tool at

RICHMOND — The State Corporation Commission (SCC) has certified providers in the electric, gas, water, and sewer industries in Virginia as critical infrastructure industry workers during the coronavirus national health emergency. The designation ensures continued operations of critical services to all customers – residential, business and government.

The Commission’s order means that utility service providers and their workers receive priority status to obtain resources necessary to continue uninterrupted delivery of vital services to Virginians. It also means these utilities should take all necessary steps to identify and protect essential workers needed to operate resiliently during the COVID-19 pandemic response.

The designation is effective until further orders of the Commission.


View Order Certifying Critical Infrastructure Workers

SCC Orders (to date) related to COVID-19 emergency:

  • PUR-2020-00052 – Critical Infrastructure Designation for Utilities (3/23/2020)
  • PUR-2020-00048 – Suspending Disconnection of Utility Service (3/16/2020)
  • SEC-2020-00018 – Extension of Trademark & Service Mark Renewal Deadlines (3/17/2020)
  • SEC-2020-00017 – Extension of Franchise Renewal Deadlines (3/17/2020)
  • CLK-2020-00004 – Electronic Service of Commission Orders (03/19/2020)
  • CLK-2020-00005 – Revised Operating Procedures During COVID-19 Emergency (3/19/2020)
Contact: Ken Schrad (804) 371-9858

RICHMOND — The State Corporation Commission (SCC) is directing that all business with the Commission be handled through electronic filing systems, email, or by telephone during the current national coronavirus health emergency. The SCC is making temporary changes to normal business operations regarding on-site office activity to protect members of the public and SCC employees until the COVID-19 epidemic subsides.

The Clerk’s Office will not be open to the public for in-person visits. It will continue to receive and process documents, pleadings, and filings as required by law and the Commission’s rules.

In-person visits to other regulatory sections of the Commission are suspended except by advance appointment. Currently scheduled hearings are subject to further order of the Commission.

If filings or other deliveries must be made, drop offs are permitted. The evolving health emergency has reduced on-site SCC staffing. Many employees are teleworking. The processing of drop off deliveries may be delayed.

These temporary measures are designed to limit personal interaction and give the Commission the capability of continuing to serve the public as best as circumstances allow.

The following revised operating procedures have been taken by order of the Commission:

  • Until further notice, the Clerk’s Office is not open to the public for in-person visits as of Friday, March 20.
  • Hand delivery of documents, pleadings, filings, etc., including those intended for filing with the Clerk’s Office, may be dropped off at the security desk of the Tyler Building at 1300 East Main Street in downtown Richmond.
  • Business entity filings should be made electronically. Existing Businesses. U.S. mail and private delivery service remains as an alternative to the online Clerk’s Information System (CIS).
  • The 100-page limit for electronic filing of case documents has been modified. Enlarged case documents may be submitted electronically in logically separated parts of 100 pages or less. See SCC case document filing procedures. Electronic Filing
  • Routine monitoring of the daily filings and document log feature of SCC Docket Search is strongly advised since service on case participants may be delayed. Docket Search 
Case Numbers CLK-2020-00004 and CLK-2020-00005

Contact: Ken Schrad (804) 371-9858

RICHMOND — The State Corporation Commission (SCC) will hold hearings in Loudoun County in May to receive public testimony on a request by the owners of the Dulles Greenway to increase the maximum level of tolls over a five-year period.

The current tolls for a two-axle vehicle are $5.80 during peak periods and $4.75 during off-peak periods on the 14-mile roadway between Washington Dulles International Airport and Leesburg. Toll Road Investors Partnership II is proposing a schedule of annual increases that would result in the maximum tolls beginning January 1, 2025, of $7.90 for peak traffic and $6.15 for off-peak and weekend traffic.

A public hearing is scheduled in Leesburg on May 11, 2020, beginning at 2 p.m. and reconvening at 7 p.m. in the Loudoun County Government Center, First Floor Board Room, 1 Harrison Street, S.E. The hearing will continue May 12, 2020, in Ashburn, beginning at 6 p.m. in Stone Bridge High School Auditorium, 43100 Hay Road.

The hearing will resume in Richmond June 9, 2020, at 10 a.m. in the SCC’s courtroom on the second floor of the Tyler Building, 1300 East Main Street. Persons wishing to comment at any of the hearings should arrive early and notify the SCC bailiff.

Written comments may be sent by June 2, 2020, to the Clerk of the State Corporation Commission, Document Control Center, P.O. Box 2118, Richmond, Virginia 23218-2118. Please refer to case number PUR-2019-00218.

Persons desiring to submit comments electronically may do so at the SCC’s website at Click on the PUBLIC COMMENTS/NOTICES link, find the comment box for case number PUR-2019-00218, and hit the SUBMIT COMMENTS button.


Case Number PUR-2019-00218 – Application of Toll Road Investors Partnership II, L.P. for an increase in the maximum level of tolls

Contact: Andy Farmer (804) 371-9141

RICHMOND — As daily news reports track the spread of the coronavirus (COVID-19), including recent cases in Virginia, the State Corporation Commission’s (SCC) Bureau of Insurance (Bureau) is actively monitoring developments and communicating with health insurers providing coverage in the Commonwealth.

“Most, if not all carriers in Virginia have put a plan in place to waive member costs for coronavirus testing at an in-network lab for fully-insured enrollees with comprehensive coverage,” said Virginia Insurance Commissioner Scott A. White. Some carriers offer additional protections such as waiving any prior authorization requirements, covering telemedicine with no cost to members, waiving certain prescription refill requirements and opening special telephone help lines.

The Bureau reminds Virginians that, even with insurance coverage, you may have out-of-pocket costs for COVID-19 treatments, office visits and other medical care related to this virus. Those costs will depend on the insurance carrier, the type of plan and its coverage. “Make sure you understand what is and is not covered and, just as important, what your costs will be,” White said. “Read your policy carefully and contact your health insurance company if you have questions.”

For additional information, contact the Consumer Services Section of the Bureau of Insurance Life and Health Division toll-free at 1-877-310-6560 or in Richmond at (804) 371-9691 or visit If you are insured through a self-funded plan, ask your employer or plan administrator about available benefits or the extent of your coverage for COVID-19 testing and treatment.


Contact: Katha Treanor (804) 371-9141

RICHMOND — April brings a surge in outdoor work that often includes digging. The State Corporation Commission (SCC) recognizes April as National Safe Digging Month, encouraging individuals and companies to “Dig with C.A.R.E.”

“Regardless of where you are, there is a high probability that underground utility lines are nearby, providing vital services and commodities that we depend on every day. Protecting this infrastructure from damage is a shared responsibility,” said Frank Hudik of the SCC’s Division of Utility and Railroad Safety.

Whether it is a homeowner planting a tree or erecting a fence, or a professional contractor building a highway or a strip mall, preventing damage to underground utility lines when digging or demolishing is a must. Anytime you dig or demolish on a property, you could damage an underground utility line. Doing so can have far-reaching consequences.

Help keep Virginia’s underground utility infrastructure damage-free and our communities safe. “Dig with C.A.R.E.!” C.A.R.E. means:

Call 811 before you dig.
Allow the required time for marking.
Respect and protect the marks.
Excavate carefully.

There is no cost to notify Virginia 811 (VA811) when you call or go online at to request the marking of underground utility lines.

VA811 can be reached by phone Monday through Friday, 7 a.m. to 5 p.m., except on legal state and national holidays. An emergency notification service by phone is available 365 days a year, 24 hours a day, as is online service for most digging projects.

During the process of marking underground utility lines, locators mark the approximate horizontal location of the underground utility line on the ground to within two feet of either side of the underground utility line using paint stakes or flags. This area is commonly referred as the tolerance zone. Any person digging or demolishing within the tolerance zone, must take all reasonable steps necessary to properly protect, support and backfill underground utility lines such as, but not limited to, hand digging to expose the extremities of all utility lines and not using mechanized equipment within two feet of their extremities.

In the event of any damage to or dislocation or disturbance of any underground utility line including its accessories, covering and coating, immediately notify the operator of the underground utility line. If a damage, dislocation or disturbance results in an emergency, take immediate steps reasonably calculated to safeguard life, health and property.

If there is an escape of any flammable, toxic, hazardous or corrosive gas or liquid, promptly report the damage by calling 911.

To learn more about Virginia’s damage prevention program, contact the SCC Division of Utility and Railroad Safety at 804-371-9980 or visit the Division’s website.


Contact: Sioux Johnson (804) 371-9141

RICHMOND — Whether you are shopping for insurance or a loan or comparing credit cards or investment products, the more you know, the better when it comes to getting the biggest bang for your buck. The State Corporation Commission (SCC) encourages Virginians to take charge of their financial future by knowing how to protect their interests and where to turn for help if a problem occurs.

National Consumer Protection Week, which runs from March 3-9, 2019, is an opportunity for consumers to gain a better understanding of their rights and options when it comes to spending – and saving – their money. During this week, the Federal Trade Commission and other federal, state and local agencies and organizations, including the SCC, promote consumer awareness about making sound financial decisions and avoiding identity theft and fraud.

The SCC reminds Virginians that it stands ready year-round to answer inquiries, handle complaints and provide information and assistance regarding industry sectors over which it has regulatory responsibility. Those sectors include insurance companies and agents, state-chartered financial institutions, investment firms and their representatives, retail franchises and investor-owned utilities providing electric, natural gas, water, sewer and telecommunications services.

The SCC offers numerous consumer guides and other information on a variety of topics. Its specially trained staff can assist Virginians in making informed choices and submitting a complaint if they are not satisfied with the responses they receive from regulated entities.

Among the ways the SCC can help consumers are assisting consumers in handling complaints or disputes with regulated companies, such as when their insurance company improperly denies a claim; or they receive improper charges as part of a loan transaction or securities offering; or ensuring that utilities provide reliable service and respond promptly to customer billing issues, and much more.

The SCC encourages consumers to shop around and compare prices and terms; thoroughly evaluate any offer; keep written records of all transactions; find products and services that suit your particular needs; review statements and bills regularly; learn to spot scams, and verify that an individual or company is properly licensed or registered.

If a problem arises, the SCC urges consumers to try to resolve it with the regulated individual or company first. Consumers can contact the appropriate SCC division by phone, mail or email (using the online complaint) form if they still are not satisfied. The complaint process and forms are available by going to the SCC website at and clicking on the appropriate division. To contact the SCC by phone, call toll-free (in Virginia) at 1-800-552-7945 or in Richmond, call:

  • Bureau of Insurance – 804-371-9741
  • Bureau of Financial Institutions – 804-371-9657
  • Division of Securities and Retail Franchising – 804-371-9051
  • Division of Public Utility Regulation – 804-371-9611
  • Office of the Clerk – 804-371-9733
  • Division of Information Resources – 804-371-9141

In the event the SCC does not have regulatory authority over a particular firm, individual, product or transaction, its staff will assist consumers by referring them to the appropriate local, state or federal authority for assistance. These may include the Attorney General’s Office, local consumer protection office, law enforcement agencies, Better Business Bureau or the Federal Trade Commission’s toll-free helpline at 1-877-FTC-HELP (1-877-382-4357).

To learn more about National Consumer Protection Week, visit


Contact: Katha Treanor (804) 371-9141

RICHMOND — Patricia L. West was sworn in today as the 35th commissioner of the State Corporation Commission (SCC). West fills the remaining term of James C. Dimitri who retired from the Commission last year.

West previously served as a judge on the Virginia Beach Circuit Court for 12 years (2000-2012) and as a Juvenile and Domestic Relations District Court judge in Virginia Beach for three years (1997-2000). She also served as Virginia’s Secretary of Public Safety from 1996-1997 and as the Director of the Department of Juvenile Justice from 1994-1996.

Following her tenure as a judge, West became an associate dean at the Regent University School of Law from 2015-2019 and served as the Chief Deputy Attorney General in the Office of the Attorney General from 2012-2014.

The other two SCC commissioners are Judith Williams Jagdmann, the current chair, and Mark C. Christie.

Established in 1902, the SCC's authority encompasses utilities, insurance, state-chartered financial institutions, securities, retail franchising, railroad safety, and underground utility damage prevention. The Commission also serves as the Commonwealth's central filing office for all Virginia and foreign corporations, limited liability companies, general and limited partnerships, and business trusts that are authorized to transact business in Virginia.


Contact: Ken Schrad (804) 371-9858

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