Search Results: "ombudsman "

specneeds

Helpful Coverage Tips for Parents of Special Needs Children

scriptips

Do You Need Help With a Request or an Appeal for Coverage of a Prescription Drug?

exptips

Tips to Help You Appeal an Experimental or Investigational Service Denial by Your MCHIP

appealtips

Tips to Help You Appeal a Denial From Your Managed Care Health Insurance (MCHIP)

Consumer Assistance/Outreach & Education

Consumer Assistance Services/Consumer Outreach and Education Guide. This consumer guide should be used for educational purposes only.

ombannualreport

REPORT ON THE ACTIVITIES OF THE OFFICE OF THE MANAGED CARE OMBUDSMAN PURSUANT TO § 38.2-5904 OF THE CODE OF VIRGINIA

sampleEOBnotice

Sample EOB Notice - "Know Your Rights – External Review of Denials"

Mandated Benefits, Offers, & Reporting

Virginia's insurance laws require that most health insurance plans, including Managed Care Health Insurance Plans (MCHIPs): 1) provide certain benefits, known as mandated benefits, in each and every individual or group contract they offer in Virginia; and 2) offer and make available to you, as an individual policyholder, or your employer, if you have group coverage, the option to purchase certain benefits known as mandated offers of coverage. Mandates apply only to Virginia-issued contracts or policies.

To read any of the specific mandated benefit or mandated offer statutes,select the code citation below.

Mandated Benefits

§38.2-3408 Reimbursement for services provided by certain practitioners other than physicians

§38.2-3409 Coverage for dependent children

§38.2-3410 Terms "physician" and "doctor" to include dentist

§38.2-3411 Coverage of newborn children

§38.2-3411.2 Coverage of adopted children required

§38.2-3411.3 Coverage for Childhood Immunizations

§38.2-3411.4 Coverage for infant hearing screening and related diagnostics

§38.2-3412.1 Coverage for mental health and substance abuse services

§38.2-3414.1 Coverage for postpartum services

§38.2-3415 Exclusion or reduction of benefits for certain causes prohibited

§38.2-3418 Coverage for victims of rape and incest

§38.2-3418.1 Coverage for mammograms

§38.2-3418.1:2 Coverage for pap smears

§38.2-3418.2 Coverage of procedures involving bones and joints

§38.2-3418.3 Coverage for hemophilia and congenital bleeding disorders

§38.2-3418.4 Coverage for reconstructive breast surgery

§38.2-3418.5 Coverage for early intervention services

§38.2-3418.6 Minimal hospital stays mastectomy, certain lymph node dissection patients

§38.2-3418.7 Coverage for PSA (prostate-specific antigen) testing

§38.2-3418.7:1 Coverage for Colorectal Cancer Screenings

§38.2-3418.8 Coverage for clinical trials for treatment studies on cancer

§38.2-3418.9 Minimum hospital stays for hysterectomy

§38.2-3418.10 Coverage for diabetes

§38.2-3418.11 Coverage for hospice care

§38.2-3418.12 Coverage for Hospitalization and Anesthesia for dental procedures

§38.2-3418.14 Coverage for Lymphedema

§38.2-3418.15:1 Coverage for prosthetic devices and components

§38.2-3418.16 Coverage for telemedicine services

§38.2-3418.17 Coverage for autism spectrum disorder

§38.2-3418.18 Coverage for formula and enteral nutrition products as medicine

§38.2-3418.19 Coverage for organ, eye or tissue transplant

§38.2-3418.21 Coverage for hearing aids and related services. (Effective January 1, 2024)

Mandated Offers of Coverage

§38.2-3411.1 Coverage for child health supervision services

§38.2-3414 Optional coverage for obstetrical services

§38.2-3417 Deductible and coinsurance options required

§38.2-3418.13 Coverage for Morbid Obesity

§38.2-3418.15 Coverage for prosthetic devices and components

You may contact The Office of the Managed Care Ombudsman for detailed information about these mandates or you may refer to Title 38.2 of the Code of Virginia.

EOBnoticeminreq

Explanation of Benefits Notice Requirements for Health Carriers

2021BOI

BOI statistical report 2021
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