National Digital Connectivity and Lifeline Awareness Week Spotlights Communications Options Available to Low-Income Virginians


SEP 11, 2023

RICHMOND – National Digital Connectivity and Lifeline Awareness Week is September 11-15, 2023, and the State Corporation Commission (SCC) is bringing attention to an important communications resource for low-income Virginians. The Lifeline program is administered by the Universal Service Administrative Company (USAC) and provides a monthly discount of up to $9.25 on qualifying voice and broadband services for eligible subscribers.

Internet access has increasingly become a necessity for Virginians to stay digitally connected. You could be eligible for the Lifeline benefit if your income falls below a certain level – at or below 135 percent of the federal poverty guidelines – or if you participate in one of the following federal assistance programs:

  • Supplemental Nutrition Assistance Program (SNAP)
  • Medicaid
  • Supplemental Security Income (SSI)
  • Federal Public Housing Assistance (FPHA)
  • Veterans Pension and Survivors Benefit

Companies participating in the Lifeline program can help with enrollment. You can also use the National Verifier to check your eligibility and sign up for the Lifeline benefit. Since not all companies are required to offer Lifeline service, it’s a good idea to contact area providers to see if they participate.

To learn more about the Lifeline program and the National Verifier, and to see if you are eligible, call 1-800-234-9473 or email or visit or the FCC website at You may also contact USAC at


Contact: Jordan Bondurant, 804-371-9141