Filing a Complaint
What we do:
You may feel like you were a victim of a scam or that someone may be violating the
Virginia Securities Act
Virginia Retail Franchising Act. We want to hear
from you. We will review the issues you raise to determine if it is within our authority
to conduct an investigation, and if there are any
violations of the Virginia Securities Act or the Virginia Retail Franchising Act.
There is no charge to you for submitting a complaint.
You may submit a complaint involving securities-related financial services or retail
franchising using our Online
If you do not want to file your complaint online or if you need to provide documents
as part of your complaint, you may fill in and print out the Complaint Form (PDF),
or you may write us a letter and send it to: Division of Securities & Retail Franchising, P.O. Box 1197, Richmond, Virginia 23218.
You may email SRF_General@scc.virginia.gov
any questions or contact us at 804-371-9051 for information.
How you can help us:
Provide as much detail as you can in responding to the questions on the complaint
form. If you are writing a letter, be sure you tell us WHAT happened, WHO was involved,
and WHEN and WHERE the event took place. If you have documentation that will clarify
your concerns, please mail your complaint with copies of your documentation.
How we can help you:
We will review and acknowledge your complaint within 10 business days. If we are
not the proper regulator, we will direct you to the proper authority. Your complaint
information will remain confidential as a matter of law. SCC
We are here to enforce the provisions of the Virginia Securities Act and the Virginia
Retail Franchising Act. However, we cannot
provide legal advice or act as your attorney. If you require legal advice, you may
wish to contact the
Virginia Lawyer Referral Service
sponsored by the Virginia State Bar.