File a Complaint
To file a complaint regarding the purchase or sale of securities or a franchise, including the conduct of a broker-dealer or investment advisor, you may submit your complaint via the internet, or you may download the Complaint Form and fax, mail or email it to us.
File Complaint via the Internet - Use our Online Complaint Form. We will guide you through a series of steps to get the information we need to respond to your complaint.
If you do not want to file your complaint via the internet, then print out the forms below or send us a letter. Our address is:
Virginia State Corporation Commission, Division of Securities and Retail Franchising, P.O. Box 1197, Richmond, Virginia 23218. Our phone number is 804-371-9051. Our fax number is 804-371-9911. You can send your written complaint by email or call us with your complaint.
Tip - Report a potential violation of the Virginia Securities and Retail Franchising laws by e-mailing us.
How you can help us:
Summarize your complaint. Make sure your complaint tells us WHAT happened, WHO was involved, and WHEN and WHERE the event took place. Please provide any other relevant information that may assist us in understanding and resolving your complaint. If you know of any securities or franchising FRAUD, tell us what you know. Use the online complaint process, email us, call or write. We are here to enforce the anti-fraud provisions of the Virginia Securities and Retail Franchising Act.
How we can help you:
We will thoroughly review your complaint and respond to you within 10 business days. If we are not the proper regulator, we will attempt to direct you to the proper authority. Your complaint information will remain confidential as a matter of law. SCC Privacy Policy
Who and what we regulate:
Securities professionals, such as securities brokers and agents, investment advisors, and financial planners. The offer and sale of certain securities and investments, such as stocks, bonds, notes, limited partnership interests or other types of investment vehicles or investment contracts. The offer and sale of franchises. Please realize that although you may feel like you were a victim of a scam, this does not necessarily mean that the business has engaged in unlawful activity or that it is within our jurisdiction or authority to investigate.