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Section 38.2-200 of the Code of Virginia charges the Commission with the execution of all laws relating to insurance and insurers. All companies, domestic, foreign, and alien, transacting or licensed to transact the business of insurance in this Commonwealth are subject to inspection, supervision and regulation by the Commission.

Section 38.2-1317 of the Code of Virginia authorizes the Commission to examine and investigate any insurance institution engaged or alleged to be engaged in the business of insurance in this Commonwealth to determine whether such institution has been or is engaged in any conduct in violation of Title 38.2.

The Market Conduct staff performs field and desk examinations on Property and Casualty (P&C) and Life and Health (L&H) insurers. The scope and conduct of the examinations, to the extent practicable, are in accordance with the guidelines and procedures set forth in the Market Regulation Handbook and such other guidelines and procedures as the Commission deems appropriate. The examination report becomes a public document ten days after a certified copy of the report has been served upon the company by certified mail.

Examination Reports
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If you wish to request a hard copy of these documents, call the Bureau at 1-800-552-7945 (Virginia only) or write your request to the attention of the Life and Health (L&H) or Property and Casualty (P&C) Market Conduct Section, as appropriate, to the below address:

Bureau of Insurance
P.O. Box 1157
Richmond, Virginia 23218

These documents can also be obtained by visiting in person at the Tyler Building, 5th floor, 1300 E. Main St., Richmond, Virginia.